1. Should I reserve a bike?
Ja! We raden sterk aan om van tevoren een fiets te reserveren, vooral in de maanden maart tot en met november. Door uw fiets te reserveren, weet u zeker dat u het model krijgt dat u wilt en in uw maat.
2. What is a one day rental?
A one day rental means you will pick-up and return the bike on the same day.
3. Is the bike ready to ride when I pick it up?
By reserving and prepaying, your bike we will be prepared and ready to go for you when you arrive to pick it up. Please inform us when reserving your bike about any special needs and wishes.
4. Do you ask for deposit?
Yes, an amount of 300€ per bike will be held on your Credit Card during the rental period. The full deposit amount will be released when the rented bike and equipment are returned in the same condition as rented.
5. Do you offer bike insurance against theft or loss?
No, in Spain there are no insurance companies providing insurance against theft or loss for commercially used bikes.
6. Whats happen if the bike is stolen or lost?
After you sign the contract, you take full responsibility for the rented bikes and equipment. In case of loss or theft, you will have to reimburse bike2malaga for the full amount of the loss at the replacement price (see our Terms & Conditions for full terms).
7. Can I get personal insurance?
YES, we strongly recommend that you get travel or other type of insurance in your country. There are many insurance companies that cover theft or loss of rented items.
8. What else can I do to protect the bike?
There are plenty of hotels that allow you to take your bike into the room, have special storage rooms or locked parking slots. We don't recommend that you leave bikes on the streets overnight. Never leave the bike unattended and/or unlocked. We can provide you with free bicycle locks (limited availability, bear in mind please).
9. Is there insurance against damage?
No, we don't offer insurance against damage.
10. What if I have a flat tire or other damage during my cycling adventure?
All our bikes comes with a spare inner tube, tool kit, levers, emergency pump and other extras that you may have arranged with us to have with your bike. You should be able to fix flat tires and small problems during your travel. We will always try to help you especially if you bring the bike back to our workshop in Malaga. Should we need to pick up the damaged bike, a transport fee may be applied. Also, we don't refund repairs that are done outside of our workshop.
1. Do you offer delivery service?
Yes, we deliver and pick up bikes to / from previously arranged locations. Check our delivery conditions on our homepage.
2. Do you offer shuttle service?
Yes, but only with a bike rental.
3. Can I take bike on public transport?
Inter City Bus connections and Metro (Cercanias) allows you to take a limited amount of bikes upon previous reservation and payment. For example, you can take bikes from Malaga to Ronda on train.
4. Is wearing a helmet obligatory?
Yes, outside the villages. We will supply helmets free of charge. We rent basic helmets, with limited availability, so not all sizes may be available. We strongly recommend that you bring your own helmet!
5. Do you rent pedals?
Yes: SPD, SPD SL, Look Keo and standard (flat) pedals. You can bring your own pedals and we install them free of charge on your bike.
6. Do you rent cycling shoes and gear?
No, we don't. You can buy our own gear (maillot and short bib).
7. Do you sell bidons?
Yes, you can purchase 0.5l or 0.7l bidons in our bike shop.
8. Do you offer maps and routes?
YES, we offer free maps of the provinces of Malaga and Andalusia for bike routes. Also you can download free routes from our section of Cycling Routes.
1. Do you offer guided bike tours?
2. How can I participate in guided bike tours?
3. Do I need to prepay?
Yes, we ask for a prepayment of 20€ to reserve your guide and your spot on the desired bike tour.
4. What if there are not enough participants on a requested tour?
We will inform you about alternative options. If you have prepaid and you can't accept alternative options, we will fully refund the amount paid.
5. Is there insurance on the guided bike tour?
Yes, we have obligatory insurance (Responsabilidad Civil). However, damages are not insured, so you are responsible for any damages occurred to bikes and/or equipment during the guided bike tour.
1. Do you repair bikes?
Yes, for sure. Bring your bike in and we will give you an estimate of the repair costs.
2. Do you repair e-Bikes?
Yes, our mechanics are working with all BOSCH systems.
3. Can I buy spare parts?
Yes, we have most parts in stock.
4. Are you open on Sundays?
Yes, we are also open on Sundays from 9h to 17h.
1. What bikes are you selling?
We sell only our bikes, which we have used and know.
2. Are you selling used bikes from other clients?
3. What kinds of bikes and brands are you selling?
4. What is the general condition of your used bikes?
All bikes have been in our rental fleets. After every rental period, the bikes were inspected, tested, adjusted and cleaned. Some of the bikes have marks from usage, and we inform you about every mark through our website.
5. Are the bikes serviced before sale?
Yes, all bikes are serviced, checked and cleaned in our workshop before being sold.
6. Is there a warranty?
bike2malaga doesn't offer a warranty, but you can activate the warranty of your purchased bike on the manufacturer's website.
7. Is shipping included in the price?
No, the prices on our website are for pick-up in our bike shop located in Malaga.
8. Does bike2malaga also sell new bikes?
Yes, we can sell to you the brand new bike of your dreams!